The future of Virtual Assistants. Industry 4.0.
British entrepreneur Kevin Ashton first coined the term The Internet of Things (IoT) in 1999 to refer to a global network of objects connected to radio-frequency identification. Nowadays IoT is the...
View ArticleBots. A new phenomenon that can be implemented in your VA
As of December 2015, messaging Chinese app WeChat had over a billion created accounts, 650 million active users, and 70 million of them outside of China. Not only for chatting with friends and family,...
View ArticleIntelligent Virtual Assistants are changing the marketing landscape
When it comes to trust, we tend to prefer face to face interpersonal relationships and to mistrust what we can’t see. Not so long ago credit cards were not the preferred payment method and people felt...
View ArticleVirtual Robots in the Labor Market
Will a virtual robot take your job?. The short answer is: yes. Slowly, but surely, and depending on your job, robots will take it, and in most cases, they would do it better than you. Approximately 35%...
View ArticleHealth maintenance and prevention. Virtual Robots are doctor’s best friend
Benjamin Franklin once said that “an ounce of prevention is worth a pound of cure.” But sometimes we need information about what we should prevent. The rise in fitness tracking devices over the past...
View ArticleVirtual Assistants: the ultimate self-service technology
Talking to a bank clerk, contact a travel agent or calling customer service on your phone will soon be a thing of the past. The history of the Internet has been a story of personal empowerment and...
View ArticleVirtual Robots in the classroom. How can they help us?
“Technology is more than just a tool but an evocative object to think with, and an engine of social and cultural change” Robert Fitzgerald, Director of the INSPIRE Centre University of Canberra For a...
View ArticleOne of the Best AI Plugin for WordPress!
This plug in allows you to provide a new and automatic service attention on your web site that turns visits into customers. A virtual robot can humanize the technology in order to empathize and to...
View ArticleYour house’s hiperconnectivity under your virtual butler’s control
Virtual robots have revolutionized the customer service of companies. From the automation of monotonous tasks to offering a more personalised customer service experience, they have managed to...
View ArticleTake note of these 10 Key Findings and Conclusions!
What do customers want in a great service? 1. Although alternate channels are making inroads, a phone call with an agent is still the preferred communications channel. 2. A timely response is the most...
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