Quantcast
Channel: Customer Support
Browsing index pages (33 articles)

Take note of these 10 Key Findings and Conclusions!

What do customers want in a great service? 1. Although alternate channels are making inroads, a phone call with an agent is still the preferred communications channel. 2. A timely response is the most...

View Article


Your house’s hiperconnectivity under your virtual butler’s control

Virtual robots have revolutionized the customer service of companies. From the automation of monotonous tasks to offering a more personalised customer service experience, they have managed to...

View Article


One of the Best AI Plugin for WordPress!

This plug in allows you to provide a new and automatic service attention on your web site that turns visits into customers. A virtual robot can humanize the technology in order to empathize and to...

View Article

Virtual Robots in the classroom. How can they help us?

“Technology is more than just a tool but an evocative object to think with, and an engine of social and cultural change” Robert Fitzgerald, Director of the INSPIRE Centre University of Canberra For a...

View Article

Virtual Assistants: the ultimate self-service technology

Talking to a bank clerk, contact a travel agent or calling customer service on your phone will soon be a thing of the past. The history of the Internet has been a story of personal empowerment and...

View Article


Health maintenance and prevention. Virtual Robots are doctor’s best friend

Benjamin Franklin once said that “an ounce of prevention is worth a pound of cure.” But sometimes we need information about what we should prevent. The rise in fitness tracking devices over the past...

View Article

Virtual Robots in the Labor Market

Will a virtual robot take your job?. The short answer is: yes. Slowly, but surely, and depending on your job, robots will take it, and in most cases, they would do it better than you. Approximately 35%...

View Article

Intelligent Virtual Assistants are changing the marketing landscape

When it comes to trust, we tend to prefer face to face interpersonal relationships and to mistrust what we can’t see. Not so long ago credit cards were not the preferred payment method and people felt...

View Article


Bots. A new phenomenon that can be implemented in your VA

As of December 2015, messaging Chinese app WeChat had over a billion created accounts, 650 million active users, and 70 million of them outside of China. Not only for chatting with friends and family,...

View Article


The future of Virtual Assistants. Industry 4.0.

British entrepreneur Kevin Ashton first coined the term The Internet of Things (IoT) in 1999 to refer to a global network of objects connected to radio-frequency identification. Nowadays IoT is the...

View Article

The end of the mobile applications. Apps us Virtual Assistants

How many apps do you have in your smartphone? How many of them do you use on a daily basis? Do you think they could be replaced? Since the Apple Store launched in 2008, coining the word “Apps” to name...

View Article

A more human AI: Virtual Assistants and multidimensional Intelligence.

During the early years of chat bots, people enjoyed using them as something ludicrous. You could had a good chuckle over the way they talked, so machine-like and limited. Those robots are now bygone...

View Article

Assistive technology for the blind. Virtual Assistants that help you see.

Close your eyes and imagine you put your hands in a big bowl filled with sand where you find different objects. Your tactile sensors will be filled with unclear information. When touching the objects,...

View Article


Intelligent Commerce. Virtual Robots in the pursuit of the perfect purchase.

In summer 2015 Facebook was testing a Virtual Assistant called Moneypenny that would help users to buy products or services online. As people spend enough time on this social network, it’s no wonder...

View Article

Virtual Robots as a dynamic tool for Public Administration.

Imagine you moved to a new place and you need to change your address in the Municipal Register of Inhabitants. Maybe you just want to pay taxes and fines with your credit card, or perhaps you just need...

View Article


Image may be NSFW.
Clik here to view.

A perfect day: How a Virtual Robot can change your routine.

Every day offers new opportunities and new challenges to face. Time goes by too fast and we want to optimize our day as much as possible. This can be an arduous task that demands organization,...

View Article

Robots and Virtual Reality to improve social interactions for people with...

Humans are highly social beings. We like to be surrounded by friends, share our personal experiences with others, and we enjoy meeting new people. These statements are not that easy when it comes to...

View Article


Robots and Virtual Robots in the classroom. How can they help us?

For a teacher, holding students’ attention can be a difficult task. Several studies have focused on providing attention-grabbing tips for the classroom but still every student has different needs. This...

View Article

Artificial Intelligence and Robots in Sports

Do you ever considered robots playing sports? Sports pride itself in being able to show what the human body is capable of achieving. But when you add robots to the field, sports is the best sphere to...

View Article

The role of Robots and Virtual Assistants in the Tourism Industry

A personal concierge at a hotel is chatting to one of the hotel guests. As part of her working routine, she has to set alarm calls, adjust lighting, check room temperature, and inform visitors about...

View Article
Browsing index pages (33 articles)


Latest Images